If you live in the London Borough of Ealing then you can access free at the point of entry community mediation via referral by the Council, the police, your registered social landlord, voluntary sector organisations or by self-referral.
The costs of such referrals will be met by our current grant aided arrangements or by the landlord/agency.
Where cases are not covered by grant aid then charges are made on a case by case basis; there may be additional costs for cancelled appointments, venue hire, interpreters, etc.
If you live in Brent, Harrow, Hillingdon or Hounslow and wish to access our service then you can contact your local Council, police or registered social landlord to see if they will refer your case. If not, then you may wish to consider self-referring. Cases cost £750 per case, by staged up front payment, and additional charges may apply for venue hire, interpreters, etc. The case must be suitable for community mediation - to resolve behaviours and/or communication issues.